Free Ground Shipping
Free Ground Shipping on USA orders over $99.
Orders are shipped using available carrier services based on the delivery address and selected shipping method.
Please provide a complete and accurate shipping address when placing your order. P.O. Boxes, APO/FPO addresses, and other restricted destinations may have limited shipping options depending on the carrier and destination.
Expedited Orders
Expedited orders must be placed before the daily shipping cutoff to qualify for the earliest available processing.
Orders placed after the applicable cutoff time, on weekends, or on holidays will be processed on the next available business day.
Please note that expedited shipping speeds refer to transit time after the order has been processed. Expedited shipping does not necessarily guarantee same-day shipment or delivery.
We do not normally ship orders on Saturdays, Sundays, or recognized holidays.
Order Processing Time
Most in-stock orders are processed and shipped within 1–2 business days.
Once your order has shipped, you will receive tracking information when available.
Processing times may be longer during product launches, holidays, sales, or periods of unusually high order volume.
Product-Specific Processing
Some products may require additional processing time depending on availability, customization, inventory, or product-specific requirements.
Any applicable lead time will be communicated on the product page or during the ordering process.
International Shipping
International shipping availability may vary by destination.
Customers are responsible for any applicable import duties, customs charges, taxes, brokerage fees, or other fees imposed by their country or local authorities.
These charges are not included in the product or shipping price unless specifically stated at checkout.
Shipping Restrictions
Shipping availability may vary depending on the product, destination, carrier requirements, and applicable laws or regulations.
Certain products may be restricted from shipment to particular locations. Dead Bird Enterprises reserves the right to cancel and refund an order if the selected product cannot legally or practically be shipped to the destination provided.
Customers are responsible for providing accurate shipping information and complying with applicable laws and regulations in their location.
Delivery Issues
If your package arrives damaged, appears to have been opened, or contains the wrong product, please contact Dead Bird Enterprises as soon as possible.
For damaged or incorrect orders, customers may be asked to provide photographs, videos, packaging information, and order details so our team can investigate the issue.
Lost or Delayed Packages
Once an order has been handed to the shipping carrier, delivery times are subject to the carrier's network and circumstances beyond our control.
If your tracking information indicates that a package is delayed, lost, or delivered but cannot be located, please contact Dead Bird Enterprises so we can assist with the next steps.
Address Changes
Please carefully review your shipping information before completing your order.
If you need to change your shipping address after placing an order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or been shipped.
Dead Bird Enterprises is not responsible for delays or additional shipping costs caused by an incorrect or incomplete shipping address.